Openwave Systems Inc. is in the midst of a busy week.
A day after it introduced its product architecture for wireless General Packet Radio Service (GPRS) and third-generation (3G) systems, the offspring of the Phone.com/Software.com merger launched new communications software for unified messaging.
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The company has joined forces with Cap Gemini Ernst & Young, Cisco Systems Inc. and IBM Corp. to provide a unified solution, based on Voice Extensible Markup Language (VoiceXML), for communications service providers.
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The software will be interoperable with Cisco's AS5300 Voice Gateways and
will offer service providers the ability to deploy a variety of new
communications services that work with existing networks.
But what is so special about unified messaging? For the myriad CSPs, unified
messaging is a way for them to offer integrated communications at the
highest level.
For those firms that offer such products, like Openwave, the market has
hardly seen its zenith, as analyst firm Ovum Group predicts that the total
revenues from unified messaging services are will balloon from $1.2 billion
in 2001 to $31 billion in 2006. Openwave is working for a large share of
that software market, in which giants Microsoft Corp. and Nokia Corp.
already have been plying their trades.
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By incorporating the new VoiceXML to carry voice content on IP-based
networks, Openwave hopes to stay ahead in what is a fairly fresh market.
VoiceXML allows the separation of voice scripts from the actual hardware
that records and plays voice, and utilizes standard HTTP servers for the
deployment of distributed voice applications.
What this does is power voice access servers (such as Cisco's AS5300 Voice
Gateways) which CSPs have already deployed in their networks. The platform
also supports standard interfaces for third-party technology developers,
including those that offer text-to-speech (TTS) and automatic speech
recognition (ASR).
Openwave will sell its new unified communications software directly to CSPs
and through established system integrators.
As for what firms are interested in Openwave's wares, Dean Douglas, General
Manager of Wireless E-business Services for IBM, said Big Blue's Global
Services unit is building a dedicated practice around the new Cisco and
Openwave VoiceXML architecture.
Openwave last made waves over a week ago when it revealed that it had posted
earnings of 9 cents per share, effectively blowing away analyst consensus
estimates of 3 cents per share.
But, perhaps more importantly, the software maker also said it had secured
China Mobile Communications Corp. as a major client for its communications
software. CMCP serves roughly 80 percent of China's mobile phone business.
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