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Repeated XP Crash
Published by: cfz 2008-11-20

  • Can you help me determine the cause of this (incessant) crash of my XP operating system? Below is the error code that's being generated. Microsoft's website offers no help, indicating only that it's an "error caused by a device driver." I have all the most recent updates for XP, and for my computer (a Dell Latitude D800). BCCode : 4e BCP1 : 00000002 BCP2 : 0003C1FD BCP3 : 0003FFAD BCP4 : 00004200 OSVer : 5_1_2600 SP : 1_0 Product : 768_1


  • From the information you first gave: ==================================== BCCode : 4e BCP1 : 00000002 BCP2 : 0003C1FD BCP3 : 0003FFAD BCP4 : 00004200 ==================================== BBCode : 4e = The STOP Error Code, in this case is 4e PFN_LIST_CORRUPT. This indicates that the memory management Page File Number list is corrupted. The next codes are parameters that relate to the STOP code. Using these 4 paramters and a Kernel Debugger one could process the memory.dmp file and determine where the issue lies. It can be caused by corrupt physical RAM, or by drivers passing bad memory descriptor lists. In my experience it has always been bad/mismatched RAM. HTH, Bart.


  • Hi mtbeneke, Here are some things to try if you haven't already (in no particular order): 1) Driver Verifier Windows XP: http://www.osr.com/ddk/ddtools/dv_5w1f.htm 2) Error Message: The System Has Recovered from a Serious Problem: "To resolve this issue, verify that each device in your computer uses a driver that is compatible with Windows XP." http://support.microsoft.com/?kbid=316424 3) How to Perform a Clean Boot in Windows XP Clean-boot troubleshooting is designed to isolate a performance problem. http://support.microsoft.com/?kbid=316434 4) How to Gather Information After a Memory Dump in Windows XP http://support.microsoft.com/default.aspx?scid=kb;EN-US;314084 5) Go to C:WINDOWSMinidump and delete everything listed in the right pane (.dmp files). http://groups.google.ca/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=002401c2e217%24c802ff40%243401280a%40phx.gbl&rnum=9&prev=/groups%3Fnum%3D100%26hl%3Den%26ie%3DUTF-8%26oe%3DUTF-8%26q%3D%2B%2522%2B768_1%2522%2Bdevice%2Bdriver%26meta%3D%26sa%3DN%26tab%3Dwg 6) "Some other resources on the web indicate that this specific reference may be associated with nVidia video cards and certain motherboards that use VIA chipsets. One reference advised rolling back to a 30 series nVidia driver to resolve the issue." http://groups.google.ca/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=045301c34b2f%24d3c3da80%24a501280a%40phx.gbl&rnum=5&prev=/groups%3Fnum%3D100%26hl%3Den%26ie%3DUTF-8%26oe%3DUTF-8%26q%3D%2B%2522%2B768_1%2522%2Bdevice%2Bdriver%26meta%3D%26sa%3DN%26tab%3Dwg Good luck! hummer


  • Can you give us a better description of the crash, such when it happens and more details about the error message?


  • Assuming that your computer hasn't booted into windows since the crash, try the following to roll back your settings: ============================================================= -Start your computer. -When you see the "Please select the operating system to start" message, press the F8 key. -When the Windows Advanced Options menu is displayed, use the arrow keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER. ========================= This will roll back your configuration to the last time it successfully started.


  • Thanks for your help. This is a long-time problem; nothing new has been added for quite a while. And as I've said, I'm very conscientious about making sure I have all the latest drivers both for the OS and for my hardware. What I'm really looking for is someone who can interpret the error code, which I imagine reveals the particular offending driver.
  • Recovering Windows XP: Fix, recover, repair XP when a PC/computer ::
    Help fixing, recovering, repairing, restoring, and reinstalling Windows XP after system crashes and boot failures of all kinds
    http://www.pcbuyerbeware.co.uk/Recovering_Windows_XP.htm
    HOME
    Windows XP Performance & Maintenance [Archive] - Page 26 - Real Geek Forums::
    [Archive] Page 26 Repeated windows explorer crashes. XP Home add printer problem Windows Shutdown (crash) Blank Desktop. Help with recovering data
    http://www.realgeek.com/forums/sitemap/f-32-p-26.html
    HOME


  • Hi, Livioflores -- There's really not any rhyme or reason to it. All the sudden, the machine will seize (I can be doing lots of different things). I sometimes get a blue screen with an IRQL error. Sometimes I don't. Either way, I get the error message I've already provided. Thanks for your help.


  • Did the error started after you upgraded any program? Did it started after you added another component? Check first if any of the attached system components (RAM, video, sound, lan, modem card, etc.) is failing or loose.





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